Build awareness.
Support with confidence.

Mental health training for workplaces, schools, and communities.

Mental health touches all of us in one way or another, yet many people still feel unsure of how to support someone who may be going through a difficult time. 

As a Registered Psychiatric Nurse and certified facilitator through the Mental Health Commission of Canada, I believe mental health conversations should feel more approachable and less overwhelming. My approach is practical, compassionate, and grounded in real-world experience — helping people feel more confident recognizing concerns, checking in, and offering meaningful support.

Whether working with workplaces, schools, or community groups, my goal is to help people leave training feeling more comfortable, more confident, and better equipped to support those around them — because knowing how to reach out, check in, or simply start a conversation can make more of a difference than we realize.

I look forward to talking with you,

Susan Kidby Burns

Two approaches. One shared purpose.

Whether it’s learning how to support someone through a difficult moment or building skills that strengthen mental well-being before challenges arise, both courses help create healthier, more supportive communities, reduce stigma, build mental health literacy, and improve 

How it Works

Choose a course

We’ll find the training that fits your team, group, or organization.

Schedule a session

We coordinate a time that works for your group.

Participate in training

Engaging, practical sessions focused on real-life situations.

Apply what you’ve learned

Leave with tools and confidence to support others.

Why this matters

Mental health challenges are something many people experience, yet most of us don’t feel prepared to respond when it matters.

We often notice when something feels off, but hesitate because we’re unsure what to say or how to help. That uncertainty can prevent important conversations from happening.

This training helps change that.

You’ll learn how to recognize the signs, start a conversation in a way that feels natural, and support someone with confidence and care.

Just like we respond to physical health concerns, we can learn how to respond to mental health challenges in a way that makes a real difference.

Questions On Your Mind?

Training is available for workplaces, schools, community organizations, and individuals. Sessions can be tailored to fit your group’s needs and environment.

No prior experience is needed. The courses are designed to be accessible, practical, and easy to follow for anyone interested in learning how to support others.

Mental Health First Aid (MHFA) focuses on responding when someone is in distress or crisis, while The Working Mind (TWM) focuses on building awareness and encouraging early conversations before challenges escalate.

Yes, training can be delivered in person or virtually depending on your location and preferences.

You can get in touch through the contact form or by email to start the conversation. From there, we’ll talk through your needs and find a course and schedule that works for you.

Testimonials

“Susan is passionate about mental wellbeing, and it showed. She is engaging and showed genuine interest in all feedback and questions.”

“Susan’s communication style was very respectful, non-judgmental, and she provided affirmation to participants along with frequent check-ins.”

“I really enjoyed the group discussions and the open course environment. We were able to ask questions and share. This course was great and should be mandatory for all.”

“Loved the real-life examples that we discussed during the course. It helped us relate to MHFA in every-day life”.

“We had a group of 25 people, and every person was engaged and participated in the discussions.”

“I learned a lot and took away the ideas on communication and listening. The space created in the session felt very safe and supportive.”

“When you are talking to a young person about their experiences and challenges, listening involves hearing what they are telling you. Truly being heard is like being seen and acknowledged.”

“I can now recognize the signs of mental health difficulties in myself and my family and have tools to understand mental health – what I should practice for myself and how I can support others.”

“This course has improved my communication skills and has given many tools to work on and practice. It has helped me open conversations that were difficult for me to do before.”

“After I took the MHFA course, it was not long after that I had to use my skills. I remembered the A.L.G.E.S. and I was able to help someone who was in a crisis. It really worked and I was able to recognize the signs to provide the help they needed.”

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